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Microsoft Office Communicator 2007 Getting Started Guide | 59

Chapter 13: Make and Receive Phone Calls

Communicator enables you to contact others using a variety of communication methods. You might

start a conversation with another person using instant messaging, for example, and then add audio (by

using a phone call) to the conversation as needed.

Communicator offers a rich phone communication experience that extends beyond traditional phone

capabilities. For example, using Communicator’s Contact List, you can quickly see if a contact is

available and then call her with one-click calling. If the contact is not available, you can click the View

more options for calling this contact arrow in the Contact List, and then place a call to the person’s

mobile phone (assuming you have a Team or Personal access level). You can also click the contact’s

Presence button to view additional details about the contact, including their schedule information to

see when they might be available next.

In this chapter, we show you how to use Communicator to perform tasks traditionally associated with

your desktop phone. To this end, we show you how to:

 Place calls with one-click calling from your Contact List.

 Find optional phone numbers, including mobile phone, for contacts.

 Make calls by typing a new call number in the Search box.

 Add phone capabilities to an instant messaging session.

 Answer an incoming phone call.

 Use Call Controls to place calls on hold or transfer calls.

 Add video to a phone call.

Make a One-Click Phone Call

Each contact in your Contact List has a number that you can call by clicking the Call button associated

with the contact. The number is the contact’s work number by default, but can change based on the

number most recently used to call the contact. The Call button is shown below in Figure 13.1.

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Microsoft Communicator Anleitung zur Fehlerbehebung Seite 67