
Microsoft® Office Communicator 2007 R2 June 2010
Call Controls (IP Telephone Users)
Call Controls in Microsoft® Office Communicator 2007 R2 enable you
to easily manage your phone calls. For example, you can put a call on hold,
transfer a call to another user or phone, or mute a speaker or microphone.
Transfer an incoming call to another person
Step 1: Click the call alert invitation to accept the call. In the Conversation
window, click the Transfer button, click Transfer, then another
person.
Step 2: This opens the Transfer Call window,
locate and click on the contact you want to transfer
the call to. Please note this creates a blind transfer
and you are not able to announce the caller.
End a call
In the Conversation window, click the End Call button.
Put a call on hold
In the Conversation window, click the Hold button.
Note: You can still control your calls as usual using your IP
Telephone.
User guides for IP telephones are available on the IS website.
23 Module 3: Calls and Collaboration
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